High-quality housing for modern living
Every team member here at Lloyds Living is dedicated to making the UK rental market easier to navigate, enabling you to find the perfect property in an area that suits your lifestyle. We believe that the rental experience shouldn’t just be smooth and hassle-free, it should also be enjoyable, empowering and an opportunity to upgrade your quality of life.
Find rental properties with ease
Searching for a new home to rent can sometimes be a time-consuming task, but that’s never the case with Lloyds Living. We list our properties by location and development, allowing you to explore your options at your leisure and gather all of the information you need in one handy place.
What’s important to you matters to us
Everyone has something in mind when searching for a rental home. This could be its general location and proximity to nearby amenities, its size and overall aesthetic, the vibe of its surroundings and local community, or more specific must-haves such as open spaces and thoughtful features that maximise sustainability. Rather than making do with a place that doesn’t quite tick all the right boxes, our vision is to find you the perfect home that supports your wellbeing and aspirations. We can also accommodate specific accessibility requirements – simply get in touch and have a chat with our team so that we can match you with your perfect home.
Explore our many locations
From Bristol to Bedfordshire, Essex to Edinburgh, we’ve worked hard to create welcoming homes in desirable locations all around the UK. Each location is chosen for its fantastic offerings, which include everything from exciting career opportunities and thriving retail hubs to mouth-watering dining destinations and fun-filled leisure activities for all the family.
Whether you have a particular city in mind or you’re looking for somewhere to start a fresh chapter in life, make sure to browse our locations to get a feel for what Lloyds Living has to offer.
We make it easy to rent a comfortable home
Finding homes to rent in the UK doesn’t have to be a time-consuming and stressful task. In fact, Lloyds Living aims to make it a simple and stress-free experience thanks to a wide range of safe, stylish and energy-efficient homes. To make it even smoother, we provide all of the information you need in one handy place, including a guide to renting with us and a wide range of FAQs.
What to expect from a Lloyds Living property
Each of our developments has been designed with the following elements at its core:
Accessibility
Our rental properties are within easy reach of local amenities, leisure facilities and retail/dining destinations thanks to strong local transport links.
Flexibility
Whether you’re looking for a short-term rental or plan to stay in one of our properties for many years to come, we have a tenancy agreement that’s perfect for you. We also make it very easy to move to another of our locations as your lifestyle choices evolve.
Professional
We’re a friendly team of property specialists who take our responsibilities very seriously. That’s why all of our homes are supported by in-depth property management expertise.
Our values guide everything we do
We have three core values that shape everything from our properties to the customer experience:
Our values:
People
- We always put our customers and colleagues first so that together we can deliver a positive social impact.
- We’re here to help you put down roots and feel safe and secure in your home.
- For your peace of mind, we offer flexible tenancy lengths to suit your unique requirements.
- You can trust us to be a fair and reasonable landlord. If you ever have a query or a concern, we’re here to help you.
Our values:
Places
- We consider our properties to be more than just buildings. They’re comfortable, safe, welcoming and energy-efficient homes that enable a planet-positive future.
- We will never stop playing our part in improving the availability of good quality rental homes across Britain.
- Our teams are passionate about helping to build communities where people want to live and applying continuous improvement to every development.
- We want to nurture collective pride in the place our customers call home.
Our values:
Partners
- Our strategic partnerships and responsible SME suppliers share our ethos of creating modern homes for Britain’s renters.
- We only work with partners who share our commitment to sustainability, with every home designed to create a greener future.
- Our partners respect and facilitate our commitment to offering great homes and a fantastic service every step of the way.
- We have the resources and can-do attitude to speed up the rate of housing delivery and increase the number of homes built to meet local housing demand.
Customer commitment
We will:
- Make things as simple as possible and focus on what is important.
- Listen and take the time to understand how we can help.
- Give you the right information and keep you updated when we say we will.
- Make sure that you can communicate with us in the simplest way by offering various channels of communication.
- Be open and honest with you and work with you to solve issues if they arise.
We aim to provide the best possible customer service to our customers and make it as simple as possible to communicate with us.
We will provide you with various communication channels best suited to you so that getting in touch with us is simple.
Once we have received communication from you we will respond within 2 workings days and 24 hours for emergencies.
From time to time things do not go as planned and we will be on hand to help fix any issues.
We will respond to emergencies within 24 hours.
We aim to address urgent repairs within 7 days and routine repairs within 25 days.
We will work with you to ensure a convenient time for us to fix any issues.
We will invest in and maintain our properties to protect them and to ensure that our homes are always of a high standard.
We will work with subcontractors and suppliers who both understand and adopt our values to ensure the highest level of customer service.
We will work with you to resolve any issues informally however we understand that there may be times when you may not be happy with the service we have provided, and we will make it as simple as possible for you to make a complaint.
We take complaints very seriously and want to learn and improve when things go wrong.
We will acknowledge your complaint within 1 working day and will provide you with an outline of our next steps and a timeframe for these steps.
If you wish to make a complaint, please contact Hello@LloydsLiving.co.uk
We understand how important it is to feel safe and secure in your home and understand the detrimental impact that anti-social behaviour can have.
We will work swiftly to resolve any issues relating to anti-social behaviour within appropriate legislation.
We ask that you understand your responsibilities with regards to your tenancy.
We are committed to ensuring the health and safety of our customers and will ensure that all properties have the relevant checks before you move in and any issues that arise from these checks are addressed as a matter of urgency.
We will carry out all inspections both inside your home and within the communal areas as required.
We understand that circumstances can change and if you feel that you need help or assistance then please speak with us and we will work with you to find a solution.
We will only use your information for the purposes of which it was collected.
The information which you provide will be stored securely on our systems. Our procedures and our security measures reflect how seriously we take your privacy and confidentiality.
More information on how Lloyds Living and any relevant third parties control and process your personal data (and any individuals connected with you) can be found on our privacy notice.
Be inspired by our developments
As well as choosing our locations wisely, we’ve made a commitment to providing good-quality homes to Britain’s renters. Most of our developments are conveniently located near transport links and local amenities, ensuring that you have everything you need to stay connected and shape your dream lifestyle. We can also accommodate specific accessibility requirements – simply get in touch and have a chat with our team so that we can match you with your perfect home.
